Author: Kaluka wanjala

In the business of mobile broadband, customer loyalty isn’t what it appears to be. As smartphone users’ behavior changes, traditional measurements are no longer enough to determine whether customers prefer their operator, a new report from Ericsson ConsumerLab says. For all the improvements in mobile networks since 2013, the number of smartphone users facing issues daily has not changed. One key reason for this is new video streaming behavior worldwide: ranging from South Korea, where one-third of smartphone users watch live streamed videos broadcast by other users; to the US, where 14 percent have started to use live video streaming…

If you have been waiting for the Huawei Mate 9, you will be waiting for a few more weeks as Huawei has revealed that the phone will not be launched at September 1st as we had expected. The company has an event that day before IFA 2016 officially begins and we were expecting to see the successor to the Mate 8, the Huawei Mate 9. The Huawei Mate 8 was unveiled during the same period last year and we were expecting the company to continue with the same tradition. It looks like we were wrong as an executive inside the…

Today we have some good news to all you Apple fans, the company will be unveiling its next iPhone on September 7. The company has started sending out media invites to an event that is taking place on September 7, about a week from today. The invite does not clearly state that the iPhone 7 will be launched but we all know that new iPhones are usually launched during this period so we are sure the invite is for the launch of the next iPhone. As you will see from the invite, it does not give anything away apart from…

A few weeks ago, Infinix launched its beautiful smartphone yet, the Infinix Hot S, in Nigeria. When launching the phone in Nigeria, I was meant to understand that the company was not looking to bring it to Kenya just yet. Infinix wanted to launch its latest phablet, the Note 3, first before bringing the Hot S. Well, the Infinix Note 3 was launched in the country about two weeks ago and the Hot S is next in line. Benjamin Jiang who is the company’s co-founder has already confirmed that the phone is coming to Kenya and today the company has…

A few months ago, we told you about the updated Truecaller app that saw the introduction of built-in dialer to the app. This was seen as the company’s strategy to give users more features than what it has been known for. When introducing these changes, the company said, “Truecaller has become a necessity for hundreds of millions of people in their daily communication by always knowing who’s calling them and protecting them against spam calls. We are now taking this to the next level by changing the way people make phone calls with our integrated dialer and adding more context…

When it comes to Android and pre-loaded apps, there is a thin line between bloatware and useful apps. The apps that you find useful may not be so useful to other people. There is no sweet spot that manufacturers can say is the ideal one when differentiating between what users see and useful apps and what they see as bloatware. If you have owned a Huawei smartphone, then you know that they come with a good number of apps most of which you do not end up using. The company is planning to add Truecaller to the list of pre-installed…

Crossing the 1 billion download mark on the Google Play Store is an achievement for any company. Right now, most apps that have crossed this mark are either owned by Google or Facebook. These are the two internet giants that seem to be everywhere when it comes to the mobile app business. The latest app that has joined the exclusive 1 billion club is Instagram. It has taken the app four years to cross this mark but it is finally there. If you don’t already know, Instagram is owned by Facebook and this makes the fourth app owned by the…

Yesterday, WhatsApp announced that it has changed its privacy policy and now it will be able to share your information with Facebook. This freaked a few people out as they saw it as an invasion of their privacy. The people who freaked out have every right to do so as not everyone wants companies to share their information and data. Even though Facebook owns WhatsApp, sharing your information with the former isn’t something people are supposed to accept without any questions. When announcing these changes, WhatsApp said, “People use our app every day to keep in touch with the friends…

A few days ago, we told you that Instagram had started testing out its new business profiles with users in Europe, the Middle East and Asia. These profiles allow you to manage your business profile the way you would do it with a Facebook page. These profiles have just started rolling out to users in Kenya, we got the notification to turn TechArena’s Instagram profile into a business profile a few hours ago. When you start the process of turning your Instagram profile into a page, you will be required to log in Via Facebook and then choose a business…

If you are on WhatsApp, this article will definitely be of interest to you. The company has updated its privacy policy that allows it to share your information with Facebook. Just so you know, Facebook acquired WhatsApp more than two years ago but the two platforms have been operating independently until now. WhatsApp revealed the changes yesterday through its official blog post saying, “Today, we’re updating WhatsApp’s terms and privacy policy for the first time in four years, as part of our plans to test ways for people to communicate with businesses in the months ahead.” The company went ahead…