Author: Kaluka wanjala

LG Electronics East Africa has launched its Service Center Campaign, which aims to continue promoting LG’s exceptional service policies in providing unparalleled customer satisfaction. It succeeds the successful Last Mile campaign that sought to enhance LG’s after-sale services through a network of service centers strategically located in key towns.    The Service Center Campaign, unveiled today, reinforces LG Electronics’ unwavering commitment to its customers by focusing on three fundamental objectives: Raising Awareness of LG’s Service Policies; Enhancing Customer Satisfaction, and Promoting the Unique Selling Points of LG’s Service Policies. The Campaign will further showcase the advantages of choosing LG Electronics for the ultimate peace of…

Dimension Data has launched a unified network and security service that consolidates several capabilities addressing IT operations and Cyber security risks .This is made possible by taking advantage of the power in cloud delivered services from our strategic partner , Cisco technologies . The new service, Managed Secure Software-Defined Wide Area Network, will enable both large and small enterprises deliver seamless secure access of applications and services to users on wherever they may be in new dynamic environment , post COVID-19 . The service is highly scalable and agile to respond to the elastic needs of the modern workplace. It will enable…

Xiaomi has expanded its smartphone portfolio in Kenya with the introduction of the Redmi 12. The phone is available starting from Ksh 20,799. Xiaomi says it is a smartphone that redefines the game by offering top-tier specifications at an unbeatable price The Redmi 12 has a 6.79 inch FHD+ display and is powered by the MediaTek Helio G88 processor. The display has an adaptive 90Hz refresh rate and is SGS Low Blue Light certified. With cameras being important for most phone buyers, the Redmi 12 has a triple camera system at the back. At the core is a 50MP main…

Safaricom recently held a cyber security summit dubbed, “Becoming a Cyber Resilient Organisation”. More than four hundred experts in information technology sector in Nairobi participated either physically or virtually. The main purpose of this move was to counter the increasing cyber threats against business entities, state organizations and individuals. This took place within the context of Cybersecurity awareness month reiterating the significance of the issue of concern. The Chief Corporate Security officer of Safaricom PLC, Nicholas Mulila addressed attendees on the changing dynamics of cyber threats. He underlined the fact of high professionalism of the cybercrime, the invisible and deceptive…

At the Mobile World Congress held in Kigali, Airtel Africa’s Group CEO, Segun Ogunsanya, has issued a call to action to the telecommunications industry in Africa. He urges the industry to harness the power of emerging technologies to connect, engage, and uplift every individual on the continent. With a vision for a digitally inclusive Africa, Ogunsanya highlighted the pivotal role of cutting-edge technologies in bridging the digital divide, fostering financial inclusion, and making smart devices accessible to all. The African telecommunications landscape stands at a critical juncture, with immense potential for transformation. Ogunsanya emphasized the transformative impact of Generative Artificial…

Samsung and Safaricom have teamed up through the ‘Jisort na Bonga’ campaign to let customers use their accumulated Bonga points to get new Samsung devices. Through this collaboration, customers can now leverage their accumulated Bonga points to gain access to exclusive deals and rewards. The campaign, which runs until November 5, 2023, offers a range of Samsung devices at special discounted prices. “Jisort na Bonga’ represents our commitment to reward our loyal customers in Kenya. This collaboration embodies our dedication to appreciating and giving back to our esteemed customers,” said Mr. George Kebaso, Head of Product and Marketing at Samsung…

Airtel Africa, in collaboration with the Government of Rwanda, has announced the launch of the most affordable 4G smartphone under the ConnectRwanda 2.0 initiative. Airtel Africa’s latest venture aims to bridge the digital divide in Rwanda by providing over 1 million people in the country with high-speed, cutting-edge LTE smartphones by 2024. This move is in line with the government’s digital transformation vision, wherein all government agencies are striving to digitize their activities by 2024. During a press conference held in Kigali ahead of the 2023 Mobile World Congress, Segun Ogunsanya, the Group CEO of Airtel Africa, expressed his pride…

KLM plans to renew its older generation long-haul fleet with Airbus A350 family aircraft in the coming years. The Airbus A350 is acknowledged as the most fuel-efficient and silent aircraft of its generation. Wide-bodied in design, the new aircraft has substantial benefits in terms of reducing CO2 emissions and noise impact. Procurement is subject to the recommendations of the KLM Works Council. Making the announcement, Air-France KLM Air France KLM General Manager for East and Southern Africa, Nigeria, and Ghana Marius van der Ham said, “Today marks a very special day for KLM. We have taken a big step towards our future with the…

With the increase in fuel prices in Kenya, Bolt has adjusted its prices in the country. The company says this move is to cushion its drivers from the tough economic times and the high fuel prices.  Fuel prices in Kenya have been on the rise in Kenya for more than a year but we haven’t seen the taxi hailing apps adjust their prices accordingly. Most drivers have been complaining about this saying that they are talking home very little yet the tough economic environment affects them too. Bolt says that In Nairobi, the base fare will range between Ksh 70…

The Kenya Government is tapping Huawei Technologies to help with the development of the country’s ICT infrastructure, promote the digitization of various sectors of the country, such as transportation, e-government, education, digital energy among others. This was announced yesterday after President William Ruto visited Huawei’s Beijing Executive Briefing Center (EBC). This will not be the first time the Chinese tech giant is working with the government. Back in 2016, the company showcased its smart ICT gadgets targeting County governments in Kenya. Huawei is no stranger to Kenya and has worked with the government and companies such as Safaricom before. Through…