Bolt has announced a 6% fare increase that is aimed at cushioning drivers against the rising fuel costs.
The adjustment follows sustained feedback from drivers who have raised concerns over increasing operational expenses. Bolt says it has been engaging drivers and industry stakeholders to better understand these challenges and strike a balance between driver earnings and rider demand.
Dimmy Kanyankole, Senior General Manager said:
“Our driver partners are at the heart of our platform, and their ability to earn sustainably is critical to the entire ecosystem. This fare adjustment responds to their concerns, particularly around fuel prices, while ensuring our service remains accessible and dependable.”
Bolt maintains that even with the increase, its pricing remains among the most competitive in the market. The company also argues that better driver earnings could translate into improved service delivery, including shorter wait times and more consistent ride availability.
The company noted that the 6% increase was carefully modelled against rider price sensitivity, with internal data suggesting the adjustment will not significantly impact demand or trip volumes.
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