How to Pay for Your Zuku Subscription

If you are a Zuku subscriber, you need to pay for your subscription at least once a month.  There are a number of ways to go about this but they all lead to the same goal, paying your monthly subscription.

The number of ways to pay for your Zuku subscription range from Mobile money services such as M-Pesa, Airtel all the way through to Visa Cards.

Direct debit

This is an instruction from you to your bank authorizing Zuku to transfer money (Zuku service subscription fee) from your bank account to your Zuku account. This will be deducted automatically on a monthly basis on your due date.

How Direct Debit works

• Fill a Direct Debit application form at our Zuku Shops, or download the application form from the Zuku website here Download Direct Debit Form fill all the fields.
• Attach a copy of the ATM card (only the front side of the ATM card) and drop it at any Zuku shop.
• Your application will be processed within 15 working days and commence on the next due date.
• After sign up, your monthly service payment is automatically deducted from your designated account. The designated account you choose will be debited for all charges shown on the Zuku proforma invoice.
• Direct Debit payments start on your next due date after your completed application is received/approved.

TO PAY USING MPESA

 ZUKU FIBER

1. Go to M-PESA on your phone
2. Select Pay Bill option
3. Enter Business no. 320320
4. Enter zukuXXX in account code where XXX is your Zuku account number e.g. zuku122
5. Enter the Amount
6. Enter your M-PESA PIN and Send
7. You will receive a confirmation via SMS

Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

1. Go to M-PESA on your phone
2. Select Pay Bill option
3. Enter Business no. 320321
4. Enter XXXXX in account code where XXXXX is your Zuku account number
5. Enter the Amount
6. Enter your M-PESA PIN and Send
7. You will receive a confirmation via SMS

Payment reflects on Zuku within two hours

TO PAY USING AIRTEL MONEY

 ZUKU FIBER

1. Go to Airtel -> airtel money option on your phone
2. Select make payments option
3. Select pay bill option
4. Select OTHER
5. Enter business name ZUKUCATV
6. Enter Amount
7. Enter your PIN
8. For Reference enter XXXXX where XXXXX is your zuku account number
9. You will receive a confirmation SMS and email from Zuku.

Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

1. Go to Airtel -> airtel money option on your phone
2. Select make payments option
3. Select pay bill option
4. Select OTHER
5. Enter business name ZUKUVOICE
6. Enter Amount
7. Enter your PIN
8. For Reference enter XXXXX where XXXXX is your zuku account number
9. You will receive a confirmation SMS and email from Zuku.

Payment reflects on Zuku within 15 minutes

TO PAY USING EQUITEL

 ZUKU FIBER

1. Go to Equitel on your phone
2. Select my Money option
3. Select send/Pay option
4. Select the account you wish to pay from
5. Select others and Enter Business no. 320320 Enter account code
6. Enter the Amount
7. Enter your Equitel PIN and Send
8. You will receive a confirmation via SMS
9. Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

1. Go to Equitel on your phone
2. Select my Money option Select send/Pay option
3. Select the account you wish to pay from
4. Select others and Enter Business no. 320321
5. Enter account code Enter the Amount
6. Enter your Equitel PIN and Send
7. You will receive a confirmation via SMS

Payment reflects on Zuku within 15 minutes

Pay Via M-Banking

• Go to/dial your respective USSD number for your bank
• If your mobile number is mapped to a ZUKU account number,you will receive your bill.
• If your mobile number is not mapped to any ZUKU account,you will be asked to enter the ZUKU account number to pay for.
• Once you select either to settle the presented bill or to pay a different amount,you will be asked to confirm the payment.
• A confirmation of receipt will be sent to you and your payment will be forwarded to ZUKU for processing.