Author: Brand Spot

NTT DATA has announced it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry specific contact center solutions built on Amazon Connect, the cloud-based contact center platform from AWS. This collaboration will help accelerate the adoption of AI-powered customer experience (CX) solutions worldwide. As part of the agreement, NTT DATA will launch Managed Customer Experience (MCX) for Connect, a modular platform designed to accelerate CX transformation across industries.  By combining NTT DATA’s 30+ years of industry and customer experience expertise with managed services capabilities, with the power of Amazon Connect’s comprehensive cloud-based platform, customers will benefit…

Cassava Technologies has appointed Marco Gagiano as Global Head of Connectivity, effective xx September 2025.  With this strategic appointment, Cassava has further strengthened its leadership team and reaffirmed its commitment to becoming the leading digital solutions provider in its chosen markets. Marco will be responsible for the connectivity business across Africa, including all of Cassava’s fibre, satellite, wireless and wholesale voice and connectivity services. Marco brings over two decades of leadership experience in telecoms and technology across Africa, Europe, and the Middle East. His has previously held senior executive roles at MTN, Vodacom and Vodafone Group, covering product strategy, digital…

Nutanix has announced, alongside European hyperscaler OVHcloud, the availability of the Nutanix Cloud Clusters (NC2) solution on OVHcloud. The milestone deepens the collaboration between the two companies and provides enterprises with solutions to build sustainable hybrid and multicloud deployments that support European data-sovereignty objectives.  In light of heightened focus on European data-sovereignty and regulatory standards, the announcement introduces capabilities that can help strengthen disaster-recovery posture and support compliance with such standards, while enabling customers to modernise their hybrid-cloud strategies. Additionally, the announcement signals a technology integration for customers, representing another choice at a time when flexibility has become critical. There is…

There’s a reason seasoned traders don’t rely on gut feeling. Success in forex isn’t built on magic or instinct. It’s built on milliseconds, data packets, and a web of invisible connections humming behind the interface of every trading screen. APIs (Application Programming Interfaces) don’t make headlines, but they’re the backbone of modern forex platforms. Without them, there would be no live prices, no real-time execution, and no access to liquidity. They quietly stitch together a complex financial ecosystem where traders, brokers, and banks all speak the same digital language. And they do it fast. Sometimes in under 50 milliseconds. What…

By Winnie Karanu, Microsoft AI Skills Director at Microsoft By 2030, AI is projected to unlock 230 million digital jobs across Africa – a transformation comparable to South Korea’s post-war rise or India’s IT boom in the 1990s. Realizing this potential requires bold investment in digital skills across every corner of the economy. Despite widespread ambition, with governments, donors, and private sector leaders prioritizing digital skills, progress remains uneven. The challenge is not only scale, but also coordination. Fragmented efforts and a lack of unified strategy continue to slow momentum and dilute impact. To fully realize AI’s potential for job…

By Wojtek Piorko, managing director, Africa at Vertiv As Africa’s manufacturing sector accelerates its journey into the era of Industry 4.0, the benefits are becoming increasingly clear – including reduced risk, leaner supply chains and lower operational costs to name a few. Manufacturers across the continent are beginning to embrace digitalisation, automation and data intelligence. With the right critical digital infrastructure, they are poised to thrive in an increasingly dynamic market, and this is something that Vertiv is seeing firsthand. Across every sector, organisations face growing pressure to modernise and optimise operations to stay competitive, and manufacturing is no exception. Globally,…

As the world marks World Teachers’ Day, Airtel Kenya is reaffirming its commitment to empowering digital learning in Kenya by zero-rating access to the Kenya Education Cloud and Elimika platforms. The initiative ensures that teachers who are at the heart of the learning experience, can access professional development resources and curriculum-aligned content at no cost. The initiative to zero rate these platforms in concert with the Kenya Institute of Curriculum Development (KICD) and the Ministry of Education, is amongst the Airtel Africa- UNICEF partnership pillar of ‘Accessible learning content’. Airtel Africa’s $57 million partnership with UNICEF, is transforming classrooms across…

NTT DATA, has announced its acquisition of EXAH, a leading Salesforce Consulting Partner and AI implementation specialist. This strategic move is set to deliver an end-to-end Salesforce and AI delivery experience to customers across the Middle East and Africa (MEA) region, enhancing NTT DATA’s local expertise with EXAH’s deep technical skills and proven record of customer-focused Salesforce delivery. Salesforce plays a key role in NTT DATA’s growth strategy, providing a unified view of customer data that enables personalized experiences and efficient service delivery. AI-powered insights further enhance operations by automating workflows, predicting customer behavior, and supporting smarter decision-making. The acquisition of EXAH…

The itel S26 Ultra has been recognized as the No.1 Recommended Curved Display Phone Under $175 at the TechTrends AI-Powered Business Transformation Forum, held in Nairobi. The award highlights the growing demand for affordable smartphones that deliver premium design and practical features without a heavy price tag. The itel S26 Ultra stood out for offering: “The S26 Ultra was designed with young people in mind — students, creators, and everyday users who want a stylish phone that also performs well,” said Ryan Zhang, Brand Manager, itel Mobile Kenya. “Winning this award at TechTrends AI Forum is special because it comes…

Artificial Intelligence is very much in vogue globally, finding great use in diverse spheres of life. Kenya is no exception to this worldwide trend. Many industries are now seeking ways of deploying AI tools to optimize performance and solve problems. Unsurprisingly, AI has also found its way into the sports betting industry, with bettors now using AI tools to predict matches; and operators employing AI to set betting odds, improve customer support, get better at risk management amongst other uses. Perhaps, one facet of gambling that can do with a bit more AI interference is the quest for responsible and…