Samsung Electronics has announced a new 24-month warranty for select refrigerators and washing machines in the East African region. This warranty is in addition to the existing 20-year warranty on the Digital Inverter Technology (DIT) and compressors, which demonstrates the company’s confidence in its product quality and durability.
The 24-month warranty will be applicable to specific Samsung-manufactured models of refrigerators and washing machines, offering customers peace of mind that they can rely on their appliances for an extended period. As a business, Samsung always puts the needs of its customers first, and this warranty is no different. The 24-month warranty is a showcase of the confidence that Samsung has in its innovation and technology, ensuring that customers can enjoy their products with peace of mind.
The Head of Consumer Electronics at Samsung Electronics East Africa, Mr. Samuel Odhiambo, stated, “We want our consumers to have the peace of mind that a smarter home can bring as they enjoy our products, and as we continue to impact the environment positively.” This warranty is backed by years of research and development, and it pairs the most advanced Samsung technologies with beautiful designs that elevate the home experience.
Samsung products go through a rigorous quality assurance phase during which they are tested to ensure they will function properly for many years. This process is one of the key reasons why Samsung products are recognized for their quality and adds to the confidence in offering a 24-month warranty. “When a customer walks into any of our dealer stores, we can assure them that they are buying durable and high-quality products. They are also buying products that are sustainable and eco-conscious,” added Mr. Odhiambo.
The 24-month warranty is available for select refrigerators and washing machines purchased from 1st January 2023, and all Samsung electronics are available at authorized Samsung dealers across the country. This warranty demonstrates Samsung’s commitment to providing quality products and customer satisfaction. As a result, customers can feel confident that they are making a wise investment in their home when they choose Samsung appliances with a 24-month warranty.
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