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    Home»Features»How to Stop Safaricom “You do not have any active data bundle” Messages
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    How to Stop Safaricom “You do not have any active data bundle” Messages

    Brand SpotBy Brand SpotJanuary 16, 2022Updated:January 20, 20221 Min Read
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    If you are a Safaricom subscriber, you may have been bombarded with messages saying ‘You do not have any active data bundle. This happens quite often when you do not have any active data bundle and are not using Wi-Fi. The problem with these messages is that you can get so many of them and that can be annoying.

    This is part of Safaricom’s Out of Bundle management service that ensures you are not using your airtime when your data runs out. You can activate it by dialling *544#. When activated, you will not be able to browse the internet without data bundles.

    To stop receiving these messages:

    • Dial *544#
    • Select option 9 ‘Balance and Tips’
    • Select option 2 ‘My Data Manager’
    • Select option 2 ‘Deactivate’

    That’s all, you will no longer receive the pop-up notifications and messages.

    Hi Paul, sorry about that. Dial *544#OK >Data bundles with expiry> My Data Manager > Deactivate. Also note whenever your data is exhausted airtime will connect automatically and you will be billed 4/ per mb uploaded or downloaded.^CS

    — Safaricom PLC (@SafaricomPLC) May 6, 2020

    Note: You may also receive Safaricom messages informing you that you have run out of Airtime as deactivating this option lets your phone use your available airtime to connect to the internet.

    Read: SafaricomBaze: What is it and how to access it

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