Airtel Kenya has today introduced a new “UnlimiNet 20 bundle”offer for voice, SMS and data on the Airtel network.
The launch of “UnlimiNet 20” bundle demonstrates the company’s commitment to offer innovative and affordable products and services to its customers in its quest to further entrench its position in the Kenyan market.
The innovative 20/- bundle with a 24-hour validity is targeted at its pre-paid customers. It is packed with 20 MB data, 20 SMSs and 6 minutes of calls to any network. Customers on this bundle will will further enjoy free access to Facebook, Twitter, and WhatsApp should their 20MBs of data be exhausted within the subscription period of 24hrs.
The Company has also introduced new weekly and monthly bundles on its UnlimiNet plan: with Ksh 50, customers get to enjoy 10 free minutes voice calls to any network, 50 free SMSs to any network and 65MB data weekly. With Ksh. 500, customers get to enjoy, 100 free minutes voice calls to any network, and 500 free SMSs to any network and 1GB data monthly.
The bundles valid for 24-hours within the day of subscription can be purchased by simply dialing *544# from an Airtel line, and following the prompts to complete the transaction.
The new bundles are an extension of the now popular Airtel UnlimiNet bundles that was launched in February 2014 that revolutionized the way customers communicate through unlimited connections for Kenyans. The product gives customers the freedom and flexibility to choose from a wide range of affordable daily, weekly and monthly bundles. Besides offering callas to all networks, Airtel UnlimiNET bundles enable its customers to remain connected with family and friends on social media networks and profession platforms on the internet even after they run out of data bundles.
Speaking at a launch event in Nairobi this morning, Airtel Kenya CEO Adil El Youssefi explained that the company is committed to continuously satisfy the needs of its customers with a wide variety of options aimed at helping them achieve unlimited connections.
Adil explained that “Airtel has added that “The UnlimiNet bundle plans are based on emerging consumer insights and trends that show a substantial increase of data usage for both social and business needs and are aimed at promoting cost efficiency for voice and data services grow on the network and redefine customers’ conversations depending with their varying needs.”
He expressed his confidence that customers will receive great value from the offers on the improved quality and fast speeds of access to data following the recent upgrade of both the 3.75 and 2G network qualities by the Company. Airtel has been heavily investing in the upgrade its network to enhance 3.75G and 2G quality in Kenya. The upgrade exercise has helped the company to significantly enhance its network signal, improve voice quality as well as data speed for customers, helping us to continue enriching their internet and voice experience across the country.
Airtel has also opened 18 new customer service shops across Kenya over the last ten months with a plan to open 10 more before the end of April 2016. These shops offer a bouquet of services which enables customers enjoy fast and convenient customer service with all their needs taken care of as quickly as possible in a welcoming and customer-friendly environment. The shops also offer exhaustive collection of data enabled devices including phones and tablets to help customers choose from the latest in mobile technology.
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