Bolt Forced to Suspend Booking Fee Amid License Renewal Debacle
October 30, 2023
Update: The article has been updated to clarify that the booking fee is charged to riders and not drivers Bolt Kenya has announced its decision to suspend the booking fee imposed on riders for every…
Bolt Adjusts Prices Kenya to Cushion Drivers From Soaring Fuel Prices
October 19, 2023
With the increase in fuel prices in Kenya, Bolt has adjusted its prices in the country. The company says this move is to cushion its drivers from the tough economic times and the high fuel…
Bolt's Commitment to Compliance Amidst Regulatory Challenges
October 12, 2023
Bolt has reaffirmed its pledge to adhere strictly to Kenyan regulations, underscoring its dedication to building a sustainable business model. This commitment comes a few hours after it was reported that the NTSA had rejected…
NTSA Rejects Bolt's License Renewal
October 11, 2023
The National Transport and Safety Authority (NTSA) has refused to renew Bolt’s operating license citing alleged breaches that include illegal commission charges and booking fees. This decision deals a significant blow to the Estonian-based firm,…
NTSA Licenses Nine Additional Online Taxi Operators in Kenya, Bringing Total to 14
April 17, 2023
The National Transport and Safety Authority (NTSA) has licensed nine more online taxi operators, bringing the total number of licensed companies to 14 in just five months. The new companies licensed are An Nisa Taxi,…
Only 4 taxi hailing apps are licensed to operate in Kenya
November 1, 2022
The National Transport and Safety Authority has published a list of the e-Taxi apps licensed to operate in Kenya. This is in accordance with the new regulations issued back in July by the agency and…
Uber adjusts its prices adding a Ksh 10 fuel charge per trip
July 11, 2022
To keep up with the rising cost of fuel, Uber has reviewed its prices upwards adding a Ksh 10 fuel charge to the minimum rate those using its services pay. This will bring the minimum…
Digital Taxi platforms forced to lower commission paid by drivers to 18%
July 7, 2022
The Kenyan Government has published new rules for the digital taxi platforms that will see the services lower the commission they require from drivers to 18%. These rules have been published by Transport and Infrastructure…
Bolt Opens its African Hub in Nairobi
July 6, 2022
Bolt has opened its Africa head office in Nairobi joining a number of tech companies that have chosen Kenya as their regional hub. Microsoft opened the ADC offices earlier this year and Google is planning…