Bolt Expands Operations to DRC
March 14, 2024
Bolt has announced the expansion of its services to Kinshasa in the Democratic Republic of Congo (DRC). Bolt currently has over 200 drivers ready to start providing services through its platform in Kinshasa. The capital…
Bolt Introduces New Cancellation Option to Discourage Offline Trips
January 11, 2024
For those who have used Bolt for a long time, you may have encountered drivers who tell you to cancel the ride but they still take you to your destination. Most drivers who do this…
Bolt Focuses on Enhanced Driver Safety with Rider Verification Feature
December 21, 2023
Bolt has unveiled its latest safety feature, rider verification, to enhance driver safety. This is part of Bolt’s ongoing investment in enhancing safety features on its platform. This should strengthen driver-rider trust and incentivising drivers to accept more…
Bolt Introduces New Trip Monitoring Features in Kenya
December 13, 2023
Bolt has today announced the introduction of a number of Trip Safety Monitoring features for its ride-hailing services in Kenya. These features are designed to monitor trips effectively. The system automatically engages with riders and…
Caroline Wanjihia Appointed Bolt's New Regional Director for Africa
November 20, 2023
Bolt has today announced the appointment of Ms Caroline Wanjihia as the Regional Director for its Ridehailing Operations in Africa and International Markets (Middle East, Asia and LATAM). This appointment marks a significant milestone in…
NTSA Renews Bolt’s Licence
October 31, 2023
After a few tense weeks, the National Transport and Safety Authority (NTSA) has finally renewed Bolt’s licence. Bolt faced some setbacks a couple of weeks back after the NTSA delayed renewing the licence arguing that…
Bolt Forced to Suspend Booking Fee Amid License Renewal Debacle
October 30, 2023
Update: The article has been updated to clarify that the booking fee is charged to riders and not drivers Bolt Kenya has announced its decision to suspend the booking fee imposed on riders for every…
Bolt Adjusts Prices Kenya to Cushion Drivers From Soaring Fuel Prices
October 19, 2023
With the increase in fuel prices in Kenya, Bolt has adjusted its prices in the country. The company says this move is to cushion its drivers from the tough economic times and the high fuel…
Bolt's Commitment to Compliance Amidst Regulatory Challenges
October 12, 2023
Bolt has reaffirmed its pledge to adhere strictly to Kenyan regulations, underscoring its dedication to building a sustainable business model. This commitment comes a few hours after it was reported that the NTSA had rejected…