NTT DATA, has announced its acquisition of EXAH, a leading Salesforce Consulting Partner and AI implementation specialist. This strategic move is set to deliver an end-to-end Salesforce and AI delivery experience to customers across the Middle East and Africa (MEA) region, enhancing NTT DATA’s local expertise with EXAH’s deep technical skills and proven record of customer-focused Salesforce delivery. Salesforce plays a key role in NTT DATA’s growth strategy, providing a unified view of customer data that enables personalized experiences and efficient service delivery. AI-powered insights further enhance operations by automating workflows, predicting customer behavior, and supporting smarter decision-making. The acquisition of EXAH…
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Brand Spot
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The itel S26 Ultra has been recognized as the No.1 Recommended Curved Display Phone Under $175 at the TechTrends AI-Powered Business Transformation Forum, held in Nairobi. The award highlights the growing demand for affordable smartphones that deliver premium design and practical features without a heavy price tag. The itel S26 Ultra stood out for offering: “The S26 Ultra was designed with young people in mind — students, creators, and everyday users who want a stylish phone that also performs well,” said Ryan Zhang, Brand Manager, itel Mobile Kenya. “Winning this award at TechTrends AI Forum is special because it comes…
Artificial Intelligence is very much in vogue globally, finding great use in diverse spheres of life. Kenya is no exception to this worldwide trend. Many industries are now seeking ways of deploying AI tools to optimize performance and solve problems. Unsurprisingly, AI has also found its way into the sports betting industry, with bettors now using AI tools to predict matches; and operators employing AI to set betting odds, improve customer support, get better at risk management amongst other uses. Perhaps, one facet of gambling that can do with a bit more AI interference is the quest for responsible and…
The County Government of Mombasa has entered a new partnership with ride-hailing company Bolt to create more employment opportunities for young people while enhancing safety and regulation in the mobility sector. If you have a startup you want featured on TechArena, let us know through this contact form here. Governor Abdulswamad Shariff Nassir on Tuesday hosted a delegation from Bolt to discuss how the company can scale up its operations in the coastal city. Currently, Bolt provides income opportunities for over 1,000 riders across Mombasa. As part of the collaboration, Bolt will strengthen its presence in the county by leveraging public market spaces…
By Niall McNulty, AI Product & Innovation Leader, Cambridge University Press & Assessment The opportunities that artificial intelligence (AI) offer African teachers and students are immense; the AI education market in the Middle East and Africa is projected to hit $1.7 billion by 2030. Yet in Sub-Saharan Africa, where student–teacher ratios can reach 50:1 and many children still lack access to quality learning resources, the need for innovative solutions is urgent. What excites me most about AI in African education is the potential to address persistent inequalities in ways that haven’t been possible before. For too long, students in under-resourced schools have…
Pesalink has entered into a new partnership with Cellulant to strengthen customer-to-business (C2B) payments for online services in Kenya. The collaboration will see Pesalink integrate with Cellulant’s Tingg platform, which connects over 80 financial institutions, including 39 commercial banks, SACCOs, and fintechs, into a single ecosystem. This integration links millions of bank accounts directly to merchants, making digital transactions faster, more affordable, and easier to reconcile. “Pesalink was built to simplify life through instant, affordable payments for everyone, everywhere, every time. Our partnership with Cellulant directly addresses recurring merchant pain points in payment reconciliation, while providing customers with a seamless…
Samsung today announced the addition of 15 new artworks from Tate to Samsung Art Store. This expansion builds on the platform’s existing partnerships with renowned institutions like the Art Institute of Chicago, the Museum of Modern Art (MoMA), Thyssen-Bornemisza National Museum and many more. By integrating Tate collection, Samsung Art Store continues to bridge the gap between world-class museums and cultural institutions, bringing masterpieces directly into homes. The new Tate collection includes iconic modern masters such as Henri Matisse, Salvador Dalí, Mark Rothko and Roy Lichtenstein — the first pop art artists to appear on the Art Store — as…
Diamond Trust Bank (DTB) has today announced the opening of a new branch in Kilimani, Nairobi, growing it branch network to 90 branches in Kenya and 150 across East Africa. The launch of the Kilimani branch aligns with DTB’s strategic expansion roadmap, which seeks to bring financial services closer to customers while enhancing access to the bank’s diverse product portfolio. The new Kilimani branch, strategically located at 197 Lenana Place along Lenana Road, will cater to a dynamic mix of individuals, corporates, and entrepreneurs drawn to the vibrant and fast-growing Nairobi suburb. This aligns with the bank’s commitment to delivering…
Samsung has unveiled TRUEBench (Trustworthy Real-world Usage Evaluation Benchmark), a proprietary benchmark developed by Samsung Research to evaluate AI productivity. TRUEBench provides a comprehensive set of metrics to measure how large language models (LLMs) perform in real-world workplace productivity applications. To ensure realistic evaluation, it incorporates diverse dialogue scenarios and multilingual conditions. Drawing on Samsung’s in-house use of AI for productivity, TRUEBench evaluates commonly used enterprise tasks — such as content generation, data analysis, summarization and translation — across 10 categories and 46 sub-categories. The benchmark ensures reliable scoring with AI-powered automatic evaluation based on criteria that are collaboratively…
PayPal has announced a commitment to invest $100 million throughout the Middle East and Africa, fueling innovation, supporting entrepreneurs, and driving inclusive economic growth in one of the world’s fastest-growing digital commerce regions. This strategic investment will be deployed through a mix of minority investments, acquisitions, PayPal Ventures funding, people, and technology deployments that will help local businesses scale, unlock new opportunities for innovators, and bring millions more consumers and communities into the digital economy. “The Middle East and Africa are home to some of the most dynamic and rapidly evolving businesses in the world,” said Alex Chriss, President and CEO,…