Ride-hailing platform Bolt has dismissed widespread claims that it is planning to exit the Kenyan market, terming the reports as false and based on a fraudulent document circulating online.
In a statement issued on Monday, the company said it had identified a fake communication being shared across social media and messaging platforms, which alleged that Bolt would cease its operations in Kenya on June 8, 2026.
Bolt said that the document did not originate from the company or any of its authorized representatives.
“We wish to categorically state that this document is fake and did not originate from Bolt Kenya or any of its authorised representatives,” the company said.
Bolt reaffirmed that its operations in Kenya remain unaffected and that it continues to serve driver-partners and riders across the country. The company added that it is actively investigating the source of the misinformation and may take action against those responsible for its creation and distribution.
“We would like to reassure our community that Bolt continues to operate normally in Kenya and remains focused on delivering safe, reliable, and innovative services while creating economic opportunities across the country,” the statement added.
The company encouraged stakeholders to rely on official communication channels, including its website, verified social media accounts, and the Bolt app.
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