ToumAI, a Moroccan AI tech startup, has announced the close of a EUR 1 million (US$1.03 million) pre-seed funding round. The startup will use the funding to help expand the development of its personalised, adaptive, and sustainable Customer experience (CX) solution.
The funding was led by Launch Africa and joined by Madica Ventures, Orange Ventures, Digital Africa, GO Ventures, and angel investor Bruno Akpaka, with support from BPI France.
ToumAI started operations in June 2020 and uses AI to overcome linguistic and cultural barriers to improve customer experience (CX).
“This funding is a pivotal milestone for ToumAI Analytics,” said Odin Demassieux, CEO of ToumAI. “We are excited to scale our technology and bring HolistiCX to a global audience. This investment not only validates our vision but also provides us with the resources to accelerate our growth and further develop our innovative AI-powered CX solutions. We are confident that HolistiCX has the potential to transform the way businesses interact with their customers, and we are eager to bring its benefits to organizations around the world.”
“In a landscape dominated by AI advancements from the US, China, and Europe, we’re proud to be developing a significant AI application layer from Africa for global markets,” added Youcef Rahmani, COO. “By harnessing Africa’s unique diversity and the immense talent of its youth, we’re demonstrating that world-class, innovative solutions can originate from Africa.”
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