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Safaricom Introduces Advanced Cloud Services to Enable Businesses Digitize Their Operations

Safaricom Cloud Services

Safaricom has announced the launch of an advanced cloud computing platform and services designed to help businesses and organizations digitize their operations. This development promises to revolutionize how businesses in Kenya leverage technology, offering flexibility, resilience, and growth opportunities.


Safaricom’s revamped in-country cloud computing platform and services are hosted in state-of-the-art data centers in Nairobi and Kisumu. Powered by VMware technologies, these cloud services offer businesses the ability to run their applications with unmatched flexibility. Customers can now easily allocate cloud computing capabilities through a single pane of glass, making it more convenient and efficient to tailor their cloud environments to suit their specific business application requirements.

Cynthia Karuri-Kropac, Chief Enterprise Business Officer at Safaricom, emphasized the significance of this launch, stating, “This signifies a new era of possibilities for businesses as a catalyst for innovation and growth. We believe that by providing businesses with world-class cloud computing capabilities, we empower them to unlock new opportunities, thrive in the digital age, and achieve their growth aspirations more efficiently and cost-effectively.”

Safaricom’s commitment to powering possibilities and fostering digital transformation in Kenya is unwavering. This launch brings the company closer to its mission to transform into a purpose-led technology company by the end of 2025. It’s clear that Safaricom’s focus is not just on providing telecommunications services but on becoming an integral part of Kenya’s technological evolution.

One of the key benefits of Safaricom’s cloud services is the flexibility it offers to enterprise customers. Businesses can now grow and scale their operations by utilizing computing resources in a scalable manner with flexible operational expenditure (OPEX) models. This means they can adjust their cloud usage according to their business needs, optimizing costs while maintaining optimal performance.

Moreover, Safaricom’s cloud services ensure that businesses can operate from anywhere, providing access to their operations with high availability. This translates to more reliable operations for businesses and a seamless experience for their end customers.

In today’s digital landscape, security and compliance are paramount concerns for businesses. Safaricom’s cloud services address these concerns effectively. They include secure hosting services for business applications while ensuring compliance with data residency regulations. Additionally, the cloud services offer secure connectivity and seamless payment integrations, adding an extra layer of protection to business applications hosted on the cloud.

Safaricom’s journey into cloud services began in 2010 when they introduced Infrastructure as a Service (IaaS). Over the years, they have evolved their offerings, moving towards consumption based on Virtual Machines and Managed Service rather than Self-Service. This dedication to innovation and continuous improvement is a testament to Safaricom’s commitment to providing the best possible solutions to its customers.

Also Read: Cloud Adoption in East Africa

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Tech Arena is an independent technology news website that mainly covers social media news, mobile and gadget news and reviews, apps and software among others. The site focuses on tech news from all over the world that directly impact Kenya.
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