Last month, Safaricom revealed that its mobile money app, M-pesa, has been downloaded over 5 million times. This is a massive number which makes it the most downloaded Kenyan app at the moment.
With this number, the company also revealed that M-Pesa has over 51 million customers across the region. This is the total number of those who have registered to use the service. With this, M-Pesa is currently one of the largest fintech platforms in Africa.
Safaricom is now revealing M-Pesa has over 30 million monthly active users. The milestone comes a few days after M-Pesa marked its 15th year since its launch on 6th March 2007. Kenya remains M-Pesa’s most active market accounting for more than 30 million of the service’s 51 million customers across Kenya, Tanzania, the Democratic Republic of Congo, Mozambique, Lesotho, Ghana and Egypt.
“M-PESA’s success has been achieved on the back of consistent focus on the needs of our customers by ensuring that we are constantly delivering innovations that add value to their lives. We thank all our customers for getting us to the 30 million monthly active customers milestone. As the country goes digital with growing smartphone usage, we are committing to continue exploring and delivering life-changing innovations in a digital world” said Peter Ndegwa, CEO – Safaricom.
The last two years have seen M-PESA record explosive growth in business usage with the number of businesses accepting payments on its Lipa Na M-PESA service more than doubling from 173,000 in April 2020 to more than 387,000 today.
The growth in M-Pesa customer usage has been driven by the launch of various innovations over the years including financial services such as M-Shwari, KCB M-Pesa and Fuliza. Safaricom has equally established both local and global partnerships that enable customers to send and receive money, and to make payments across the world including with PayPal, AliExpress and Western Union.
Read: M-Pesa at 15: 5 Key Milestones Achieved by M-Pesa in the Last 15 Years