With more people working remotely, streaming content and gaming online, reliable internet much needed in all places, including Mombasa. Whether you live in Nyali, Bamburi, Likoni, or Mtwapa, finding the best Internet Service Provider (ISP) can be a challenge.
The good news is that Mombasa is home to a wide range of ISPs, from nationwide giants like Safaricom to local providers offering personalized support and competitive pricing.
In this article, I am going to break down the best internet providers in Mombasa in 2025. The list includes both household names and hidden gems serving your neighborhood.
Top Internet Providers in Mombasa (2025)
Safaricom Home Fibre
Safaricom has made significant investments to expand its fibre network along the coast. Their Home Fibre plans offer speeds ranging from 15 Mbps to 1 Gbps and are widely available in areas like Nyali, Tudor, and Kizingo.
- Price Range: KSh 2,999 – 20,000/month
- Speeds: 15 Mbps – 1 Gbps
- Best For: Streaming, work-from-home, and large households
Zuku Internet
Zuku remains a popular option thanks to its bundled services (TV + Internet). Their internet-only plans are competitively priced and ideal for casual users and families.
- Price Range: KSh 2,799 – 5,999/month
- Speeds: 10 Mbps – 60 Mbps
- Best For: Families on a budget, light streaming
Faiba (Jamii Telecommunications Ltd)
Faiba’s fibre-optic connection offers consistent speeds and reliability in places like Nyali and Bamburi. The pricing is competitive, and Faiba also offers voice services.
- Price Range: From KSh 3,000/month
- Speeds: 35 Mbps – 1 Gbps
- Best For: Small businesses, high-speed users
Sasa Telkom Limited (Sasa Faiba)
A lesser-known but fast-growing ISP, Sasa Telkom serves areas often overlooked by major players, including Mikindani, Bombolulu, and Mshomoroni.
- Price Range: Varies by package
- Speeds: Up to 50 Mbps
- Best For: Underserved neighborhoods
Jewits WiFi
Jewits is a local favorite in areas like Likoni, Mtwapa, and Mtongwe. With flexible packages and speeds up to 100 Mbps, they’re ideal for budget-conscious users.
- Price Range: Competitive pricing, varies by zone
- Speeds: Up to 100 Mbps
- Best For: Affordable home internet
Info Wireless
This local provider focuses on reliability and customer service, which is rare in the industry. They’re known for their fast response times and tailor-made packages.
- Price Range: Custom
- Speeds: Varies up to 20Mbps
- Best For: Reliable connectivity, great support
Poa! Internet
Poa! offers unlimited, low-cost home internet options in various parts of Mombasa. They focus on underserved areas, bringing fibre or fixed wireless where others haven’t.
- Price Range: From KSh 1,575/month
- Speeds: From 5Mbps
- Best For: Budget users, students
Fibrelink
A hyperlocal provider based in Mombasa, Fibrelink is steadily gaining traction in the coastal city. They provide personalized support and tailor-made solutions.
- Price Range: KSh 1,500 – 18,000/month
- Speeds: 4Mbps – 180Mbps
- Best For: Custom needs, responsive customer care
Internet Providers in Mombasa – Comparison Table
| ISP | Speed Range | Price Range (Monthly) | Best Areas Covered | Best For |
| Safaricom Home Fibre | 8 – 100 Mbps | KES 2,999 – 12,499 | Nyali, Tudor, Kizingo, Mkomani | Families, remote workers |
| Zuku Internet | 10 – 60 Mbps | KES 2,499 – 4,999 | Nyali, Bamburi, Tudor | Bundled services, affordability |
| Faiba (JTL) | 30 – 125 Mbps | From KES 5,000 | Nyali, Bamburi | Speed, business users |
| Sasa Telkom Limited | Up to 50 Mbps | Varies | Mikindani, Mshomoroni, Bombolulu | Underserved zones |
| Jewits WiFi | Up to 100 Mbps | Affordable pricing | Likoni, Mtwapa, Mtongwe | Budget homes, casual users |
| Info Wireless | Custom | Custom | CBD, Mombasa Island, suburbs | Local support, reliability |
| Poa! Internet | Entry to mid-tier | From KES 1,500 | Expanding coastal coverage | Budget-focused customers |
| Fibrelink | Custom | Custom | Various neighborhoods in Mombasa | Personalized support |
If you’re in Mombasa and looking for a new internet provider in 2025, you’re spoiled for choice. Whether you’re chasing-fast speeds or just need a reliable connection that won’t break the bank, there’s an option for you.
Major players like Safaricom and Faiba deliver performance and coverage, while neighborhood providers like Jewits and Info Wireless offer unbeatable value and personal service.
As with any service, be sure to:
- Check availability in your specific neighborhood
- Read recent reviews from your area
- Compare installation fees and downtime response
Have we missed a great ISP in your area?
Let us know in the comments or on X (Formerly Twitter), Facebook, LinkedIn and Telegram.
Also Read: Safaricom Home Fibre Packages and Rates in 2024
