FintechNews

Paymentology Launches PayoCard to Bring Mobile-First Card Services to Underserved South Africans

Paymentology PayoCard

Paymentology has announced the launch of PayoCard, a mobile-first, plug-and-play card management platform. This targets digital banks and fintechs enabling fast, secure rollout of real-time card features. This platform reduces operational overhead while reaching underserved customers

Key Takeaways

  • PayoCard is the first mobile-first card platform launched by a processor in South Africa.
  • It enables digital banks and fintechs to quickly offer secure, self-service card tools.
  • Aims to improve financial inclusion by supporting underserved users via smartphones.
  • Supports real-time features like PIN resets, card freezes, balance checks, and in-app support.
  • Launch aligns with South Africa’s $206B+ card payments market and rising mobile usage.

Delivering responsive, mobile card services can be complex and costly for banks and fintechs. This is so as it often requires heavy infrastructure and long development cycles. PayoCard is powered by Paymentology’s cloud-first platform and simplifies that process with a plug-and-play platform that allows issuers to rapidly offer secure, self-managed card features, from real-time balance updates to PIN resets, card freezes, and in-app support. All this is done through a single mobile interface.

For many South Africans, disbursement or loyalty cards are often the first formal payment tool they receive. By giving users access to an intuitive app from day one, PayoCard provides a clear, mobile-first path to financial services adoption. It’s simple to use, builds trust through digital familiarity, and prepares cardholders to do more, from everyday transactions to managing more advanced financial products in the future.

Shahez Shawana, Group Product Manager commented: “For many cardholders, accessing basic card functions still means standing in a queue or waiting on hold, a far cry from what a digital card experience should be. With PayoCard, we’re helping digital banks and fintechs offer a truly mobile-first experience that gives customers control, confidence, and convenience.”

For banks and fintechs, PayoCard offers a faster path to market with reduced complexity. It allows rapid rollout and simplifies integration with existing systems. It also ensures full PCI DSS compliance. The built-in self-service tools help reduce pressure on support teams. They also help lower operational costs and allow issuers to meet customer expectations with minimal lift.

For cardholders, PayoCard redefines the everyday experience. Instead of relying on ATMs or call centres, users can manage their cards directly from their phones, instantly checking balances, updating settings, and accessing support whenever they need it.

South Africa’s card payments market is projected to reach $206.2 billion by 2029. This creates a significant opportunity for digital banks and fintechs to scale access through smart, efficient infrastructure. With 91% of South Africans owning a mobile phone and rising demand for real-time digital services, Paymentology’s PayoCard solution gives issuers a fast, compliant, and mobile-first way to connect with customers – directly through their devices.

The PayoCard launch follows Paymentology’s ongoing expansion in South Africa, including the relocation of its regional headquarters to Sandton, Johannesburg, and an expanding portfolio of local partnerships. Founded in South Africa, Paymentology powers card programmes for institutions including Standard Bank, Old Mutual Bank, Mukuru, Altech, Adumo, Liberty Group, and Tyme.

Earlier this year, Paymentology brought its global roadshow to Cape Town, convening leaders from Old Mutual, Standard Bank, Sticitt, and Shyft to explore how digital banks can design, launch, and scale card programmes that align with mobile-first user behaviour.

Drisha Kirkman, Head of Programme Management and Sustainability at Paymentology, added: “From our enhanced Johannesburg base, we’re investing in the people, partnerships, and platforms that help our clients succeed. Whether it’s through local roadshows or next-gen product rollouts, such as PayoCard, our goal is to empower banks and fintechs to launch impactful card programmes faster, and reach the customers who need them most. We aim to set new standards for mobile-first payment experiences, ensuring that both issuers and end-users benefit from smarter, more inclusive technology.”

Paymentology also recently expanded its collaboration with Mastercard, as part of a shared commitment to increasing access to digital payments in South Africa. Through this partnership, the two companies are enabling banks, fintechs, and retailers to issue fully compliant physical and virtual cards at speed, particularly in underserved communities.

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Also Read: Mastercard and Paymentology Partner to Accelerate Fintech Card Issuance in South Africa

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