A few weeks after launching the best price guarantee in Nigeria, Jovago.com-the largest online hotel inventory in Africa has announced its second phase of this unprecedented operation. This price revolution comes at a time when most of the East and Southern Africa countries are exploring new strategies in bolstering tourist numbers. Involving more than 20,000 hotels in its inventory, the revolution is aimed at improving efficiency as well as making hotel accommodation accessible and affordable to all.
“This is great news for local travelers as well as international guests who can now easily access the cheapest hotel rate without putting in hours of negotiating or having to go through a number of different sites. Jovago team is dedicated to negotiating the best deals for travelers booking on jovago.com. If any of our customers happens to find cheaper rates elsewhere online, we will immediately refund the difference” Explained Estelle Verdier, the Managing Director for Jovago East and Southern Africa. She went on to explain that, as Africa makes its commitment to inventing new ways of creating online convenience in tourism, offering cheaper hotel rates and online efficiency will go a long way in achieving this goal.
If a customer finds a better rate online, her should call Jovago 24/7 customer care who will then process a refund upon proving that the difference in cost occurs on the same room type, booked on same dates and for same duration under same conditions (meal plan, room service etc.), and is existent/can be viewed online. The refund process will either take the form of cash if the customer happens to have paid during the booking, or a price match if the customer discovers the difference before settling the cost.
Travelers can take advantage of Jovago’s Best Price Guarantee immediately from the time of booking up to 72 hours prior to check in.
With the strong development of its online booking service, and by providing this best price guarantee, Jovago.com wants to stress on its unique positioning in Africa and as a customer-focused market leader.