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Will the Migration to Digital Transmission help boost E-commerce in Kenya?


The Switch-over from analogue to digital transmission will bring better picture quality, improved sound clarity and a wider variety of channels for consumers. For the corporate world this switch is going to mean more than that.


Online retailer Jumia believes the migration will boost the e-commerce uptake in Kenya and assist the acquisition process of new customers for the e-commerce sector. According to the company’s MD Parinaz Firozi “Some digital TV service providers offer their customers a three-service package that involves Television, Internet and Telephone services over a single bill per month over one fibre optic cable connection.”

Firozi added, “This means more people will get access to an affordable internet connection and many retailers will migrate their businesses online moving back and forth between online and physical stores to make their livelihood and maximize the advantages of both.”

Similar sentiments are shared by Aleeda Fazal MD of Kaymu Kenya another online marketplace in Kenya, “The internet is very crucial to this business most customers will check online for a product before buying it, they compare prices and then make up their mind. This definitely boosts e-commerce.”

According to Aleeda, most online shoppers are located around urban areas where internet is accessible with Nairobi forming the biggest chunk of online shoppers. She believes that with most digital TV service providers offering internet that can be shared among people within the same flat, more people will access online shops thus boosting e-commerce.

Leading the pack among digital TV service providers offering a 3-service package inclusive of internet is Zuku fibre as more set top boxes with the capability to interface with such devices such as a cell phone, memory card or internet modem continue to make their entry into the Kenyan Market.

The digital migration however suffered a setback after a two-judge bench comprising of Chief Justice Willy Mutunga and Justice Mohamed

​ ​Ibrahim extended the migration date “until further directions of the court” allowing three media houses Nation Media Group, Royal Media Services and Standard group to continue transmitting on the analogue platform until their application is heard.

However, Most Kenyans continue to ready themselves for the migration against the High court ruling.

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