JUMIA Kenya a subsidiary of African Internet Holdings and the leading online retail outlet has commenced operations at its new hub located at Likoni, Mombasa.
The new hub will meet the demands of coastal residents embracing online shopping and provide a significant number of jobs for the area. A similar move expected in other towns in Kenya.
Parinaz Firozi, MD Jumia Kenya said, “We are committed to providing a stress free shopping experience for Kenyans, the new hub is part of our ongoing efforts to enhance service and meet customer demands with speed and efficiency.”
With the hub’s close proximity, the company will now offer free deliveries for products above ksh. 5000 while those below the amount attract a shipping fee of Ksh. 200 within Mombasa. Customers will also have the option to pay cash on delivery for products purchased.
Robinson Murage, Marketing Coordinator said, “Since we allow customers to return or exchange products they have purchased on our website www.jumia.co.ke within 7 days, the challenge has been the time it takes to get a product from Mombasa to Nairobi and back, a challenge the new hub has solved.”
The expansion represents a milestone in the company’s expansion strategy and a significant increase in sales.